Burger King
  • Grandville, MI, USA
  • Salary
  • Full Time

Medical, Dental, Vision, Pet Insurance, Life Insurance, 401K


Factorial Restaurants is seeking District Manager trainees in the West Michigan area. District Managers are directly responsible for consistently delivering the targeted results (financial, operational, guest, employee, etc.) within their defined region (span of control).

The District Manager will manage 6-8 restaurants and is responsible for enthusiastically leading and motivating the restaurant management team. The District Manager will also be responsible providing store management with the tools, training and follow-up necessary to achieve maximum performance in each restaurant in order to meet the highest levels of customer service and satisfaction and selling efforts. This position is accountable for maximizing positive customer experiences, sales, and profits within assigned restaurants.

Position Accountabilities:


People

  • Champions the people policies, procedures and values by personally demonstrating, reinforcing and following-up on the people drivers to gain commitment from Restaurant Management and Team Members.
  • Establishes individual performance targets for Restaurant Management and other direct reports. Ensures that the performance planning and assessment process is followed for all employees within the market.
  • Leads processes associated with the performance management systems within Factorial Restaurants.
  • Mentors/sponsors high potential individuals, with emphasis on meeting staffing needs and diversity targets.
  • Supports the succession planning process and participates in performance calibration and talent review.

Ensures that people practices are followed (e.g., quality hiring, management targeted selection, commitment survey, shift certification, HR policies, labor laws, security and safety procedures).

Business Results

  • Collaborates with leadership team to develop the annual business plan for the market. Sets Profit Center targets.
  • Accountable for achieving all established business plan targets (sales and transaction growth, income growth).
  • Uses all information resources available (e.g. Restaurant data, 800 number, Operational Reviews, staffing, Operations Report, OSAT, P&L) to identify opportunities and threats to delivering business results and adjusts business plan tactics accordingly.
  • Accountable for creating a positive work environment to accomplish business results (increased customer counts, increased sales, increased profits, and outstanding restaurant skills).
  • Ensuring compliance with all employment laws, Factorial Restaurants policies and procedures.


Operations Analysis

  • Keen focus on delivering Quality, Service and Cleanliness in all restaurants.
  • Collects and analyzes business data concerning sales, staffing, revenue, customer service and expenditures
  • Develop solutions to organizational problems and inefficiencies.
  • Assist developing strategies and programs to solve organizational inefficiencies and maximize returns.
  • Demonstrates customer service by consistently observing restaurant operations, troubleshooting shift management, taking on-the-spot corrective actions, and recognizing successes.
  • Supports and develops General Managers to teach restaurant teams to execute the restaurant systems that produce consistently high operation level.
  • Performs operational reviews to assess trends/opportunities throughout the market and works with restaurant teams to create and execute improvement plans.
  • Establishes processes and develops guidelines for General Managers to ensure that the restaurants properly execute local store marketing, promotions and the execution of new products and processes.

Qualifications

  • Five (5) years of restaurant operations, multi-unit QSR/Fast Casual management experience preferred
  • Flexibility to work 50+ hours per week
  • Demonstrated ability to lead and manage in a fast-paced, dynamic environment Working knowledge of profit and loss statements
  • Microsoft Office Suite Proficiency (Word, Excel, PP)
  • Excellent problem-solving and decision-making skills, results-oriented, and customer-focused

Restaurant Management: 5 years

In return for your hard work and dedication, we offer paid training, EXCELLENT benefits, bi-weekly pay, bonus programs, PTO, 401K and career advancement opportunities.

Salaried Position


Burger King
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